iCompass Success Story

Town of Bradford West Gwillimbury, Ontario

Quick Facts

Organization: Town of Bradford West Gwillimbury, Ontario
iCompass Customer Since: 2012
Population: 32,000

Products: Meeting Management Solution, CivicWeb Portal, Action Tracking, FilePro
Background: Rebecca Murphy is the Director of Legal Services/Clerk and has been at the cutting edge of providing feedback and product improvements in the areas of transparency and agenda management efficiency.  

Big wins

  • A software solution that has evolved with changing needs of the Clerk's Department
  • The ability to take on new projects and improve other processes because less time is being spent managing agendas
  • More accessible agenda packets and e-subscription features using the CivicWeb Portal
  • Department heads are able to more easily track action items and reports 


"It's about more than just getting rid of the paper.  iCompass lets you do more, more than you even imagined you could."

- Rebecca Murphy - Director of Legal Services/Clerk

Next Steps

Learn about other iCompass Customer Success Stories
Watch Meeting and Records Demo Video
r from Clerks about the iCompass Customer Experience
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