iCompass Success Story

Walker, Michigan

Quick Facts

Organization: The City of Walker, Michigan
iCompass Customer Since: 2014
Population: 24,000

Solution: Meeting Manager Pro, Records Manager

Links to Do More Research

Have a look at Walker's CivicWeb Portal - the place where they provide searchable public access to agendas, minutes and records

Read the Text Case Study

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Key Project Outcomes

  • Commissioners are utilizing the AgendaNotes iPad App to more easily review and annotate their packet
  • Template setup has reduced the number of errors and omissions on Walker's agenda packets and minutes
  • Launched the CivicWeb Portal to improve transparency - resulting in positive media attention and easier public access to agendas, minutes and records


The City of Walker went through a competitive vendor selection process eventually deciding to go with iCompass because of the easy-to-use, cloud based platform.  Now the organization, just outside of Grand Rapids, has seen major advancements in not just efficiency, but transparency as well; the City's launch of the CivicWeb Portal has been met with a very positive response from the public and local media.  

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